Customer Detail - Customers on Reserve
A new parameter has been added to allow locations that place customer accounts on Reserve and consider the AR balance as Bad Debt, to continue conducting business with those customers on a cash basis. This option will place the AR balance on the Balance Sheet as a Contra Accounts Receivable account.
Enable this new functionality by selecting a new parameter in Merchant Ag FIN > Admin > Installation > Access Parameters > AR > General Ledger and select Use Reserve as Charge Off.
When the parameter is on, transactions for the customer can be settled to cash tenders with the Reserve flag found in Customer Detail > Credit remaining if the customer AR balance reaches a zero balance.
The Past Due Aging and Customer Aging reports have been modified to account for Reserve customers when the parameter is selected.
A new selection, Accounts on Reserve, has been added to the Customer Aging report found in Reports > Accounting.
When the Customer Aging report is generated with a SRV task, when the parameter to Use Reserve as Charge Off is On, report will print with a Section populated with AR Customers and a section with Reserve Customers with a total for each and includes a grand report total.
Reserve customers do not appear on the Past Due Aging report.